Lifecipher Counselling – General Data Protection Regulations
Privacy Statement – May 2018
Introduction To GDPR
The General Data Protection Regulation (GDPR) will come into force on 25th May 2018. It is an overhaul of the existing EU legislation on Data Protection, and not a new approach. It replaces the UK’s Data Protection Act 1998.
Name of The Responsible GDPR Officer
Mr. David Chandler
Information I Collect and Use of Your Information
The information that I collect and store relating to you is primarily used to enable me to provide my services to you. In addition, I may use the information to assist me in meeting my contractual committments to you.
In opertaing this website I may collect and process the following data about you to:
I may on occasion gather information regarding your computer whilst you are on my website. This enables me to improve my services and to provide statistical information regarding the use of my website. Such information will not identify you personally as it is statistical data about my visitors and their use of my site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, I may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help me to improve my website and the service that I provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access some parts of my website.
iLawful Basis for Processing
The processing of your personal data is necessary for the contract I may have with you and the legal obligations to which I am subject to.
Recipients of Your Personal Data
When becoming a client of mine I may share your personal data with: -
I may need to share your personal data with the third parties identified above in order to comply with my legal obligations, including my legal obligations to you. Your permission will in all most all cases be requested prior to sharing. If you ask me not to share your personal data with such third parties, I might still be legally obliged to do so if ordered by the police and or courts.
Retention Periods of Personal Data
In accordance with recognised good practice within the counselling and psychology profession I retain all client records for a period of five years after counselling has been completed. Records are paper based and are not held on computer or electronic storage other than appointment and email messages. All paper based information is securely stored and after the retention period is shredded and all electronic data deleted.
On-Line Counselling Privacy and Security
My service utilises Skype, Sylo and other web based video conferencing platforms. The security and privacy of these platforms is not under my control and clients must understand and investigate to their own satisfaction the potential risks and limitations that may exist. Sessions are in real time only and recording or storage is not allowed by either party as agreed in writing prior to commencement of counselling.
The Rights Available to Individuals
The GDPR provides the following rights for individuals: -
You have the right to complain to the Information Commissioner’s Office. It has enforcement powers and can investigate compliance with data protection law.
What Personal Data Do I Hold?
Once agreeing to engage in therapy I will usually request and hold personal data such as full names, previous or other names, current address, marital status, gender, telephone numbers, email addresses, date of birth, certain medical details and case notes. Identifying data is keep separate for clinical information and is correlated by use of a code number.
In all cicumstances including engaging with clients who may not reside within the UK or who are not citizens of the UK my work is governed under English law.
If you would like further information or wish to make an appointment, please contact us:
Or use our contact form.